ZAKS Pud Pod Terms and Conditions for Purchasing Goods Through Our Online Shop

These terms and conditions govern the purchase of goods from ZAKS Pud Pod's online shop, located at zakspudpod.com/shop. These terms do not apply to sales made directly from or related to the vintage ice cream van. By placing an order, you agree to these terms.

1. Ordering

Customers can place orders through our website, via email, using our contact form, or by phone.

2. Payment

We accept the following payment methods:

• Online card payment (through Stripe)

• Cash or card on delivery

• Bank transfer

3. Delivery

We deliver to areas within a 10-mile radius of Pickering (YO18). A delivery charge may apply and will be displayed during the checkout process.

4. Refunds & Returns

Due to the perishable nature of our goods, we do not accept returns. If there is a problem with your order, please contact us within 24 hours so we can agree on a resolution.

5. Order Cancellations

• Orders for ZAKS Pud Club can be cancelled up to 48 hours before delivery.

• Orders for whole desserts or personalized products can be cancelled up to 7 days prior to delivery without charge (though any deposit paid may be forfeited).

• Cancellations made within the specified timeframes will result in the full value of the order being payable.

6. Age Restrictions

Orders must be placed by individuals over the age of 18 who can legally agree to these terms and conditions.

7. Contact

For any issues regarding your order, please contact us at hello@zakspudpod.com.